(Adopted by the Library Board on January 22, 2007. Revised December 17, 2007, April 19, 2010, July 21, 2014, September 21, 2015, June 20, 2016, April 24, 2017, August 28, 2017)
St. Louis County Library strives to provide the highest level of service to all library users. In order to foster an environment in which patrons are able to use the library’s resources, services and programs as effectively as possible, we require that all customers comply with the following rules of conduct.
- Engaging in any illegal activity or behavior will not be permitted.
- Weapons are prohibited on Library property except as permitted under Missouri State law.
- Selling, soliciting, panhandling, or loitering on Library property is not permitted.
- Vandalism of Library facilities, equipment or materials will be prosecuted.
- Library materials must be properly checked out before being removed from the building.
- Patrons may not talk loudly or behave in a disorderly or disruptive manner. The use of profane or threatening language or other harassment of Library users or Library staff will not be permitted.
- Tobacco use and smoking in all forms, including the use of electronic cigarettes and smokeless tobacco, are not permitted anywhere on Library property.
- Entering the Library while under the influence of drugs or alcohol is prohibited. The consumption of alcoholic beverages is prohibited except as authorized by the Library Director for specific events. Other beverages must be in covered containers.
- The consumption of food is prohibited at Library computers.
- Parents are responsible for the behavior of their children while they are on Library property. Children under ten years of age must be accompanied and adequately supervised by a responsible adult or babysitter. Older brothers, sisters, or caretakers under the age of 17 are not considered adequate supervisors.
- Persons of any age with mental, physical or emotional needs who require supervision should be accompanied by a parent, guardian, or caregiver at all times.
- The teen and children’s areas of Library facilities are designed for children, teens, their families and caregivers. Use of these areas by adults who are not parents, guardians, teachers or caregivers may be restricted to ensure that children, teens and their families have adequate access to the resources provided specifically for them.
- No pets or animals other than service animals (See Animal Policy) or animals used in conjunction with Library programming are permitted at any St. Louis County Library facilities.
- Entering the Library without shoes or shirt is prohibited.
- Neglecting personal hygiene so that it is offensive and constitutes a nuisance to other patrons will not be allowed on Library property.
- Bathing, shaving, or washing clothes in public restrooms is not permitted.
- Petitioning or conducting of surveys inside of Library buildings is prohibited. The circulation of petitions or surveys outside Library facilities may not impede the free access of the public to Library buildings and resources. Petitioners or survey takers refusing to comply with this policy will be asked to leave Library property. (See Petitions, Surveys, and Electioneering Policy)
- Cell phone use is prohibited in designated quiet areas and during classes or programs. To avoid disturbing others, calls in all other areas should be answered promptly and kept as brief and quiet as possible. Patrons are expected to conduct lengthier conversations in the lobby or outside the building.
- The use of cameras or other recording devices is prohibited without the prior permission of the Library.
- Patrons are expected to abide by established time limitations for the use of public access computers and other equipment and must observe the Library’s Computer Use Policy.
- Patrons should leave the Library promptly at closing time.
- The use of skateboards, roller blades or scooters is not permitted on Library property. Bicycles are not permitted inside the Library.
- Patrons may not post notices or distribute leaflets without the prior authorization of the Library.
Failure to observe this code may result in the revocation of Library privileges, including being banned from all facilities for a specified period of time. The revocation of privileges may be appealed in writing to the Library Director within 10 days of receiving notice of the revocation. The patron will then be given an opportunity to participate in a telephone conference with the Library Director to present his or her case. Revocations of more than 6 months may be further appealed in writing to the President of the Library’s Board of Trustees within 10 days of receiving notice of the Library Director’s decision. The patron has the right to submit written relevant information for the President to consider. The President of the Board of Trustees will consider the appeal and make a determination within at least 30 days after receiving written notice of the appeal. The patron may not use any Library facilities during any appeal period. Once notification of revocation has been communicated to a patron, further visits to any Library property by the patron will result in an extension of the revocation by a minimum of 30 days.