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COVID-19 Updates

All St. Louis County Library locations are closed until further notice to help prevent the spread of COVID-19. Please check the SLCL website for updates, information will also be shared on the Library’s Facebook and Twitter accounts.

Phone, text and chat service is available, new hours starting May 26:
Monday-Thursday 9:00 a.m. - 6:00 p.m.
Friday-Saturday 9:00 a.m. - 5:00 p.m.
 

Book Drops Reopen May 26

Book drops at all 20 St. Louis County Library locations will reopen to the public on Tuesday, May 26. Patrons may return books, music and movies to the book drops. Patrons should continue to keep items at home that can only be returned inside a branch. This includes book kits, musical instruments, puzzles, telescopes, Sci-finders kits, binoculars and other items that will not fit through book drop slots. Due dates on materials checked out prior to closure have been extended through June 30.

Curbside Service Begins June 3

Starting Wednesday, June 3, St. Louis County Library will offer curbside service at all 20 locations. Curbside service allows for contact-free pick-up of holds or print-outs.

Hours for Curbside Service are:
Monday through Thursday from 1:00 p.m. to 6:00 p.m.
Friday and Saturday from 1:00 p.m. to 5:00 p.m.
 

Pick-Up Holds and Printouts Using Curbside

Placing Holds

Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. You will need your library card and PIN number. Choose any branch as the pick-up location. If you need help placing holds, please contact the library.

Once your holds are ready, you’ll receive an email notification with instructions for picking up the holds at your chosen branch.
 

Requesting Print-Outs

Text or chat the branch of your choice using the contact information listed below, or call the library at 314-994-3300. Staff can print items from the internet or our library resources. You can also email files for printing. There is a limit of 60 pages for this service. Staff will alert you when your prints are available for pick up.
 

Picking Up Holds or Print-Outs

When you are ready to pick up your holds or print-outs, text or chat “READY” to the pick-up branch during curbside hours.

  • Text numbers and chat links unique to each branch can be found below.
  • You may also call the library. We anticipate a high call volume during this time. You may experience longer than average wait times when contacting us by phone.
  • Park in a designated curbside parking space and pop your trunk.
  • Library staff will ask you a few simple questions, prepare your items, and bring them to your car and place them in your trunk.

* You do not need a vehicle to use Curbside, but we do ask that you use good social distancing practices.
 

Text and Chat Contact Information–Starting June 3

Curbside Service Hours:
Monday through Thursday from 1:00 p.m. to 6:00 p.m.
Friday and Saturday from 1:00 p.m. to 5:00 p.m.

Branch Text Number Chat Links
Bridgeton Trails 314-756-0898 Chat Bridgeton Trails
Cliff Cave 314-697-4022 Chat Cliff Cave
Daniel Boone 314-697-3220 Chat Daniel Boone
Eureka Hills 314-697-3421 Chat Eureka Hills
Florissant Valley 314-697-4382 Chat Florissant Valley
Grand Glaize 314-697-4424 Chat Grand Glaize
Grant's View 314-697-4482 Chat Grant's View
Headquarters 314-697-4737 Chat Headquarters
Indian Trails 314-697-4883 Chat Indian Trails
Jamestown Bluffs 314-697-3329 Chat Jamestown Bluffs
Lewis & Clark 314-501-6522 Chat Lewis and Clark
Meramec Valley 314-697-4633 Chat Meramec Valley
Mid-County 314-697-4662 Chat Mid-County
Natural Bridge 314-788-3620 Chat Natural Bridge
Oak Bend 314-756-0462 Chat Oak Bend
Prairie Commons 314-788-3722 Chat Prairie Commons
Rock Road 314-788-3477 Chat Rock Road
Samuel C. Sachs 314-756-0727 Chat Samuel C. Sachs
Thornhill 314-756-0841 Chat Thornhill
Weber Road 314-788-3497 Chat Weber Road

FAQs

When will the library reopen?

Library branches remain closed to the public until further notice.

While we are eager to once again open our doors to the public we must prioritize the health and safety of our staff and patrons.

We are continuously monitoring the best practices from other industries both private, public, and non-profit as well as other large library systems around the country.

Guidelines set forth by the Center for Disease Control (CDC), the State of Missouri and St. Louis County impact how we are able to operate and offer services.

We will continue to look for ways to serve our patrons during this unprecedented time and we thank you for your understanding.

Are my library items overdue and will I get fines?

Due dates on materials have been extended until June 30. Overdue fines will not be charged.

How can I return my materials?

Book drops will reopen on Tuesday, May 26.

Staff will not be able to accept items in person, patrons should not leave materials outside on library grounds.

All materials must be returned through the book drop slots.

All returned materials will be handled by staff wearing masks and gloves and will be quarantined for 72 hours, as outlined by the Centers for Disease Control (CDC).

Only the following materials can be returned at this time: books, DVDs, CDs, video games, audiobooks, playaways and hotspots.

Please keep the following items in your possession until further notice. Patrons will not be billed for any material that cannot be returned at this time. Items include: 

  • Book Kits
  • Puzzles
  • Telescopes
  • Instruments
  • Binoculars
  • Tabletop Games
  • Sci-Finders Kits
  • FLIP Kits
  • We Stories Kits/Parent Packs
  • Book Discussion Kits
  • Citizenship Toolkit

Can I donate books?

We are unable to accept any material donations until further notice.

How can I pick-up my holds?

In order to ensure that patrons have ample time to pick up any holds that were ready before the closure, we have extended hold-through dates to June 30, 2020. Any holds placed before or during closure will be available for pick-up once curbside service begins. 

Curbside service will begin at all branches on Wednesday, June 3. This contact-free service allows patrons to reserve and pick up books, movies and more while practicing social distancing. Patrons will also be able to request and pick up print-outs.

Curbside hours are:
Monday through Thursday from 1:00 p.m to 6:00 p.m.
Friday and Saturday from 1:00 p.m. to 5:00 p.m.

Is the Summer Reading Club being offered this year?

Yes, Summer Reading Club will be offered entirely online this year. All ages can participate.

The club begins  Monday, June 1 and runs until August 8. For more information click here.

Are you still hosting author events and programs?

Yes! Check out our Virtual Branch. We are always expanding our offerings.

Book a Librarian and Book a Trainer services now offer one-on-one online appointments.

Does the library offer any resources or entertainment through online access?

SLCL continues to offer access to resources such as streaming content and online learning even though our branches are closed. Visit our Virtual Branch for details. To access content you will need a valid library card. On the Virtual Branch page is a link to apply for an online library card if you do not have a card. If you experience account issues when trying to access material on our Virtual Branch, complete the Contact Us form.

I’m trying to access my account, but don’t remember my PIN?

If you forgot your PIN or need to reset your PIN, complete this form.

What if I experience technical issues when accessing eMedia materials?

Look for the Get Assistance links on our eMedia page. If additional support is needed, see if our Book A Trainer service would be a good match.

If the library is closed, how can I still work on my family history?

While the History and Genealogy Department remains closed, online research sources are still available. Lookup Services and assistance is being offered.  Staff can be reached Monday through Thursday -9:00 a.m. - 6:00 p.m. and Friday and Saturday -9:00 a.m.-5:00 p.m by calling 314-994-3300.

Can you tell me more about Meal service, Diaper Distribution, and Period Supply Kits?

St. Louis County Library and Operation Food Search are providing drive-thru food pick-up for children from 10:00 a.m. -12:00 p.m. on Monday, Wednesday, and Friday each week at select SLCL branches. More information about Drive-Thru Meals is available here. Children do not need to be present to receive the meals

St. Louis County Library is partnering with the St. Louis Area Diaper Bank to provide families in need with drive-thru emergency diapers at four library branches. Period supply kits will also be available from the St. Louis Alliance for Period Supplies on Fridays. More information about Drive-Thru Emergency Diapers is available here. Children MUST be present in order to receive emergency diapers.

How can I make a donation?

If you are considering a monetary donation, you can donate through the St. Louis County Library Foundation. They are currently supporting some of the costs associated with the Drive Thru Meals and the Drive Thru Emergency Diapers events.

If you are considering a donation of goods, Operation Food Search may be contacted to donate food, and the St. Louis Area Diaper Bank will gladly accept diaper donations. The library will also accept donations of unopened diaper packs at the 9 locations hosting Drive-thru Meals, on behalf of the St Louis Area Diaper Bank.

Can I make a room reservation?

All meeting room reservations have been canceled. Refunds will be issued in the weeks following the library’s reopening. In addition, we are no longer accepting any new meeting room reservations until further notice.

If you need to reach us, complete the Contact Us form on our website.

How can I contact staff during the closure?

Library staff are available via email, text, chat, and phone.

You can email us by completing the Contact Us form

The hours for text, chat, and phone are:
Monday through Thursday -9:00 a.m. - 6:00 p.m.  
Friday and Saturday -9:00 a.m.-5:00 p.m.

Text library staff at 314-309-2333 using your mobile device. Please note that standard text message rates may apply.

Dial 314-994-3300 to speak to library staff.  Wait times may vary. Please be aware that not all library services are available, which impacts the service you may receive over the phone.