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Reopening Information

St. Louis County Library is making strides to safely offer services to the public in the midst of the COVID pandemic. Patrons can visit the library for internet computer use and collection browsing by signing up for an appointment. For the safety of our community, patrons are asked to follow our safety guidelines. Please be aware that we will occasionally make changes to this process as public health trends evolve.

Check this page regularly for updates on the Library’s plans. Information will also be shared on the Library’s Facebook and Twitter accounts.

Please continue to rely on our eBooks and audiobooks, online resources and more via our Virtual Branch. You can contact us by phone, email or through our website with additional questions. The safety and health of our patrons and staff is our priority. Thank you for following guidelines and for your patience and flexibility as we move through this time together.
 

Visit the Library by Appointment

Sign-up for an AppointmentAll St. Louis County Library locations will offer visits by appointment ONLY. Patrons can sign up for a 45 minute library visit to browse the collection and use internet computers. Evening appointments available starting Wednesday, April 14.
 

Curbside Service

Curbside service continues to be available. This contact-free service allows you to pick-up library holds and print-outs. Learn more

Learn About Curbside ServiceCurbside Service Hours
Monday through Thursday from 1:00-6:00 p.m.
Friday and Saturday from 1:00-5:00 p.m.
 

Book Drops are Open

Patrons may return books, music and movies to the book drops. Larger items such as book kits, musical instruments, puzzles, telescopes, Sci-finders kits, binoculars and other items that will not fit through book drop slots can be returned to the designated drop off location at each branch. Drop off of these items should only be done during curbside hours.

Book Discussion Kits
Binoculars
Citizenship Toolkit
FLIP Kits
Instruments
Puzzles
Tabletop Games
Telescopes
Sci-Finder Kits
We Stories Kits/Parent Packs

Frequently Asked Questions

When will the library reopen?

Starting, March 23, all SLCL branches will offer appointment based visits. Access to the library will allow for  internet computer use and collection browsing.

Curbside services including call ahead self-service will still be available.

What is the quarantine period for returned materials?

All library materials will be quarantined for a period of 48 hours after they are returned. Items will not be removed from the patron’s account until after the quarantine period. 

The quarantine period follows recommendations based on ongoing research and testing by the CDC and the Institute of Museum and Library Services.

How is SLCL keeping staff safe?

All SLCL staff have been provided with masks, which are required to be worn when traveling throughout the library, when working with colleagues and during public service interactions.

We encourage frequent handwashing and using hand sanitizer. Workstations and other high-touch areas will be cleaned frequently throughout the day.

Can I still get free masks from St. Louis County?

Yes. Free masks provided by St. Louis County are available at all SLCL locations. Masks can be picked-up during curbside service and at all meal distribution locations.

Is the History and Genealogy Department open?

Access to the History and Genealogy collection will be available by appointment. Visitors can sign-up under the appointments offered through the Headquarters location. It is advisable to phone (314-994-3300 ext 5) or email genealogy@slcl.org ahead of your appointment to allow staff to collect material in advance to maximize your 45 minute appointment window. 

History and Genealogy staff are available through email (Lookup Services) or phone (314-994-3300).  Online research sources are still available.

Requesting and Returning Materials

How can I pick-up my holds?

Once notified that items that you have preselected have arrived you use our contact-free curbside service.

How can I return my materials?

Book drops are open at all 20 SLCL locations. 

Staff will not be able to accept items in person, patrons should not leave materials outside on library grounds.

All materials must be returned through the book drop slots.

All returned materials will be handled by staff wearing masks and gloves and will be quarantined for 48 hours, as recommended by ongoing research and testing by the CDC, the Institute of Museum and Library Services, and Battelle.

Patrons may return books, music and movies to the book drops. Larger items such as book kits, musical instruments, puzzles, telescopes, Sci-finders kits, binoculars and other items that will not fit through book drop slots can be returned to the designated drop off location at each branch. Drop off of these items should only be done during curbside hours.

Items that cannot be returned through the book drop:

  • Puzzles
  • Telescopes
  • Instruments
  • Binoculars
  • Tabletop Games
  • Sci-Finder Kits
  • FLIP Kits
  • We Stories Kits/Parent Packs
  • Book Discussion Kits
  • Citizenship Toolkit

Can I donate books?

We are unable to accept any material donations until further notice.

eMedia and Electronic Resources

Does the library offer any resources or entertainment through online access?

SLCL continues to offer access to resources such as streaming content and online learning even though our branches are closed. Visit our Virtual Branch for details. To access content you will need a valid library card. On the Virtual Branch page is a link to apply for an online library card if you do not have a card. If you experience account issues when trying to access material on our Virtual Branch, complete the Contact Us form.

I’m trying to access my account, but don’t remember my PIN?

If you forgot your PIN or need to reset your PIN, complete this form.

What if I experience technical issues when accessing eMedia materials?

Look for the Get Assistance links on our eMedia page. If additional support is needed, see if our Book A Trainer service would be a good match.

Events and Programs

Are you still hosting author events and programs?

Yes! Check out our virtual events calendar. We are always expanding our offerings. 

Book a Librarian and Book a Trainer services now offer one-on-one online appointments.

How can I make a donation?

If you are considering a monetary donation, you can donate through the St. Louis County Library Foundation. They are currently supporting some of the costs associated with the drive-thru meals and emergency diapers. 

If you are considering a donation of goods, Operation Food Search may be contacted to donate food, and the St. Louis Area Diaper Bank will gladly accept diaper donations. The library will also accept donations of unopened diaper packs at the locations hosting drive-thru meals, on behalf of the St Louis Area Diaper Bank.

Contacting Staff

How can I contact staff during the closure?

Library staff are available via email, text, chat, and phone.

You can text library staff at 314-309-2333 using your mobile device. Monday-Thursday from 9:00 a.m.-6:00 p.m. and Friday-Saturday from 9:00 a.m.-5:00 p.m. Please note that standard text message rates may apply.

You can email us by completing the Contact Us form.  

Phone services (314-994-3300) are available Monday-Thursday from 9:00 a.m.-6:00 p.m. and Friday-Saturday from 9:00 a.m.-5:00 p.m.  Wait times may vary. Please be aware that not all library services are available, which impacts the service you may receive over the phone.