Emergency Connectivity Fund (ECF) Chromebooks

Mobile Data Ended June 30, 2024

We hope those who received an internet-connected Chromebook in 2023 through the Emergency Connectivity Fund (ECF) provided by St. Louis County Library has been helpful to you. The mobile data (Wi-Fi), which was provided by T-Mobile through the ECF, ended on June 30, 2024. The Chromebook is still be very useful when used in areas with Wi-Fi access or if you are able to secure internet access on your own.

Please do not return the Chromebook to the Library. You get to keep the device to use indefinitely. 

St. Louis County Library received funding from the Emergency Connectivity Fund (ECF) to provide 1,000 internet connected Chromebooks to eligible residents in 2023. The devices came preloaded with unlimited data through June 30, 2024. 

The Chromebooks do not need to be returned to the Library. Recipients can keep the device to use indefinitely, however internet access ended on June 30, 2024.

 

Program Information

  • The Chromebooks came with a free mobile internet connection through June 30, 2024.
  • The internet content was filtered to comply with the Children’s Internet Protection Act.
  • St. Louis County Library cannot replace lost or damaged devices or chargers.
Open Chromebook on a green gradient background

 

 

Helpful Information About the Device
 

How long will the mobile data on my ECF Chromebook last?

Mobile data (Wi-Fi), which is provided by T-Mobile, ended on June 30, 2024. 

Don’t forget, when visiting any library location you are able to connect your ECF Chromebook to the free Wi-Fi. 

 

When do I have to return my ECF Chromebook?

Your ECF Chromebook does not need to be returned.  The Chromebook can still be very useful when used in areas with Wi-Fi access or if you are able to secure internet access on your own. 

 

My Chromebook or charging cable was lost, stolen or broken. Can I get a replacement?

We do not have any Chromebooks or charging cables to replace lost, stolen or broken ones. You will not be charged for lost, stolen, or damaged devices.

Please do not report any lost, stolen, or damaged devices to us. 

 

Can I use my Chromebook to watch Netflix, Hulu or other streaming services?

Yes, CIPA restrictions have been removed from all devices.

 

Who do I contact with questions about using my ECF Chromebook?

For Chromebook-related issues, visit Chromebook Technical Support Online  for technical support.

Our staff members can assist users with basic computing and common software questions. We recommend looking into our one-on-one Book a Trainer service. Please understand, the library cannot provide in-depth troubleshooting or technical support.