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Frequently Asked Questions

I made a reservation, now what?
Library staff will review your request and contact you if more information is needed. When your request is approved, you will be sent an email message confirming the reservation. If the request is denied, you will be sent an email message letting you know that the request could not be accommodated. 

What if I do not get a confirmation email that my request for a meeting room has been approved?
Staff make every effort to confirm reservations in a timely manner, generally within 48 hours. Check your Spam or Junk email folder as well. 

Can I use the meeting room before the library opens or after it closes?
The room can only be used during the library’s open hours.  Check library hours.
Can I use the meeting room before my scheduled time to set up?
The meeting room can only be used within your scheduled time.  When booking the meeting room, please be sure to allow for time to set up, restore the room to order, and vacate within your reserved time. 
How many times can I make a reservation?
No business, group, organization or sub-group thereof (e.g., a committee or special interest group) may use a meeting room at any one location more than once a week.  Tax supported organizations will be exempt from this rule so long as this does not deny others access.
Can I have a party at the library?
Personal events such as birthday parties, baby showers, bridal showers, and family reunions are not allowed.

Who sets up the room?
The set-up and take-down of tables and chairs are the responsibility of the group and must be accounted for within the reserved time. Groups must comply with the room capacity as set by Library Administration. At the end of a meeting, the room must be left in the same condition as it was found.

Can I bring food?
Refreshments may be served, but groups may not prepare food on Library property. Groups are responsible for providing their own supplies (coffee cups, napkins, etc) and for all clean up.  Alcohol is not permitted. Hazardous materials and open flames are prohibited.

What if I need to use a computer or projector?
Visit the amenities page to learn about AV technology that is available on a first come first serve basis. Note: Laptops and Chromebooks are not available. 

What if I need to cancel a reservation?
You can cancel your reservation through your Spaces account or by calling the library at 314-994-3300.